Wednesday, December 5th

• Fred Oliphant presents on the topic "Consumer Directed Health Plans."
• Fred Oliphant also shares in another workshop called "Employee Benefits."

Thursday, December 6th

• Fred Robinson presents on the topic "Managing Controversies."
• Maria O. Jones presents on the topics "Special Deduction Planning" and "BCBS Plan Open Issues."

Friday, December 7th

• Fred Robinson discusses the topic "Plan Audits, Appeals & Rulings."

For more information, please visit http://www.bcbs.com .