Robert Kovacev discussed the Internal Revenue Service (IRS) and its proposed agenda for 2023 in an interview with Reuters. Regarding the agency's progress to improve technologies to facilitate its correspondence with taxpayers and practitioners, Kovacev said he is looking forward to having "more digital communications with the IRS," but that "there's still a long way to go." He added, "We're in this unusual situation now where we have once in a generation tax reform that seems to happen every four years." Kovacev explained that radical changes to the Internal Revenue Code create uncertainty among taxpayers, which in turn lead to more calls to IRS help lines or to their preparers. He anticipates an integration of artificial intelligence in tax administration (as well as enforcement, such as transfer pricing audits), which the IRS has thus far explored in the form of chat and voice bots to unclog the phones.